Frequently Asked Questions
Everything you need to know about your KAVU gear and orders.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of purchase for a full refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my KAVU bags and apparel?
To maintain the quality of your gear, we recommend spot cleaning bags and machine washing apparel in cold water on a gentle cycle, then air drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
What if an item I want is out of stock?
You can sign up for restock notifications on the product page. Simply enter your email address, and we will alert you as soon as it is back in stock.